State Farm® Insurance Agent Heather Ladd

"Thank you Kelly for your all that you do. You have been so helpful and kind. Your thoroughness and details are truly appreciated. I will definitely be sharing this with my friends. Again,thank you always!!"

"Ivy was super efficient and professional in helping address my policy questions! Great location."

"I highly recommend this agency for their exceptional customer service. Kelly goes above and beyond to take care of clients new and existing."

"Heather had such positive energy at our local event. She was genuine and very engaging with our team and every passerby. Like a good neighbor, Heather was there! 😁"

"I hadn't shopped for insurance in over ten years! Adulting can be hard sometimes. Kelly Bowden was so patient with me, finding the perfect balance between affordability at the same time making sure I didn't leave myself under-insured. I appreciated the time she took to walk me through each scenario and answering my endless questions. She was very responsive and kept me informed along the way. Heather is very lucky to have Kelly on her Team! Highly, highly recommend."

"I was very pleased with the time they took to help me. It was a pleasure to talk with someone who cared about your needs. Thank you."

"I’ve been a customer of Heather Ladd’s agency since she became the owner. In that period of time I’ve had multiple contacts with her office and staff and most recently because I purchased a new vehicle. Every single one of her staff from Heather herself to Amanda, Kelly and Brenda are so friendly and helpful. They go out of their way to be available and to solve whatever needs arise. I cannot say enough positive things about every single person in this office. Way to go ladies and keep up the good work!!"

"I have a story I wanted to share about Heather and her team. Last weekend Heather was at a market event and I was in the booth next to her running my business. I brought my 10 year old daughter to work and she went off to look around. After she didn’t come back for more than a few minutes I was very concerned. I ran through the entire event area and could not find her. Heather saw that I was distraught and she sent her team to go search the grounds. They found her safe and sound but I wanted to leave her a 5 star review because she didn’t need to help me. She didn’t have to do that for any reason other than she genuinely cared about a stranger finding her daughter. I think that speaks volumes about her character. Thank you Heather and her team! You’re the best. I’d leave you 10 stars if I could!"

"Heather was informative, professional, and kind. She was able to find my husband and I almost $900 in savings by utilizing the discounts State Farm offers. I would not hesitate to recommend her and everyone else on the team to my friends and family!"

"New customer here!! Heather was extremely helpful. She is very kind, genuine and informative. She explained all the things I need covered for my financed car and beyond. I am pleased to be part of state farm, and pleased to have Heather as my Agent. I feel at ease now. Thank you 🙏"

"Heather is my agent for home/auto/umbrella and business. I have been so impressed with her exceptional customer service. Heather has been so easy to work with and I am so happy I found her!"

"Heather and her team were great to us. She helped us review our policies and wasn’t pushing anything we didn’t want. They like to get to know their clients and keep them protected. I would recommend this team to anyone in the region."

"I scheduled an appointment with Heather to discuss questions I had about 4 different policies for my family. Heather spent nearly 3 hours working with me, not only answering all my questions thoroughly, but also educating me on many facets of the insurance business and claims process that I never fully understood. I am beyond impressed by her expertise and the quality of service that my wife and I received. Thanks Heather!"

"Met with Heather to review our insurance coverage. First meeting with her and was very impressed. Did a total review of our car, home, umbrella policies and what improvements or savings could be implemented. Appreciated her interest in my concerns."

"Beyond awesome crew! We’ve been working with this Statefarm office for many years now, we’ve always been treated with the best customer service. They’ve done everything I needed, they’ve always been on top of everything at a quick dial. I have been with many other insurance offices but every member at this office has been extremely resourceful, respectful, professional. I would do business with them over and over again. For personal & business insurance!"

"Heather Ladd agency is the best. They are all so professional, welcoming and great to work with. Kelly has walked me through all my policies and cared enough about me and my family she even protected us with life insurance. She helped me to protect my family and gave me peace of mind knowing if something happens to me my family will be taken care of. The entire team is wonderful. So thankful I found this office and group of agents at Stare Farm The Heather Ladd Agency! HIGHLY RECOMMEND! 🫶"

"My husband and I were so grateful for the excellent service we received at this office. One of the agents, Kelly, was so helpful getting us set up with a new claim on our broken RV windshield. When she offered to make the call for us, I couldn't have been happier. She took care of everything while we listened and she’d ask us if any of the questions needed clarification. That was a huge help to us. During the call, Heather Ladd, owner of the agency, became available and she made a point to come in and meet us. That was so nice to have that connection with her and know we could call them any time we needed help. I am really glad we chose State Farm and what a big plus to have them available right here in the Anacortes office. Thank you, Heather & Kelly!"

"Amanda is the best agent ! Kind helpfull and full of info . Thank you for taking geeat care of us ."

"There has been a whirlwind of life changes for us recently, and I think we have been emailing Ted and Heather on a weekly basis for several months to add, change or delete 10+ policies. A few came with some real curve balls. The team was amazing and patient! Appreciate working with them and their ability to find a solution that works. Rates are great too! Highly recommend!"

"Heather is a great communicator and awesome leader for her team that can help with all the insurance questions you have!"

"Responsive and took care of my needs. Pricing beat out others."

"Heather was AMAZING!! She was so informative and attentive. She truly listened to me and cared about my current and future life. Heather was also an incredible guide to me for insurance, savings, etc. I highly recommend her to anyone and everyone!"

"We have used our local State Farm office for all of our needs for 19 years and we have had zero issues. Whenever the need to change or review our policy we have gotten nothing but amazing help always!!"

"Excellent source of coverage I have renters and Ted advised me to add cyber event this has alienated my concerns. Great customer service."

"The Heather Ladd State Farm team has taken amazing care of my family and me. Any time I've needed helped, they have always provided me with the answers I was seeking. They were so helpful in getting my policies started and making sure I understood my coverages. I walked away feeling confident my agent will protect me from what the future may bring."